Maze glossary

At Maze, we use a lot of terminology to describe our product and the industry in general. You can find some of the most common terms and formatting rules here.

Maze
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Average duration
Average duration
A metric measuring how long testers take to complete a mission.
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Draft maze
Draft maze
A draft maze is a test that's still being edited. Draft mazes don't record any results.
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Direct success
Direct success
A metric measuring how many testers complete a mission via the expected path.
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Expected path
Expected path
The expected path is how a user expects their testers to progress through a mission. Users much set an expected path for each mission in a maze. The expected path is the benchmark against which the success metric is measured.
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Indirect success
Indirect success
A metric measuring how many testers completed a mission using a different path than the expected one.
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Live maze
Live maze
A live maze is a test that is active and recording user interactions.
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Maze link
Maze link
Every maze has an associated link (URL) that users can send to their testers. The link is produced after sending a maze live. Every maze link follows this format: t.maze.design/XXXXXX
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Maze report
Maze report
A maze report is generated for every live maze tested with at least one tester and provides key metrics and analytics recorded from a maze. Every maze report gives a high-level overview of the maze tested and also provides results for each mission and question.
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Mission
Mission
A mission is a task for a tester to do in a maze. A maze can have one or more missions. Missions include a title, a description, and an expected path. A mission is considered complete once the tester reaches the last screen of the expected path.
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Prototype link
Prototype link
A prototype built in a tool like InVision, Marvel, Sketch, or Figma has unique prototype link (URL).
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Results dashboard
Results dashboard
The results dashboard is where all of the results appear after testers have completed a mission.
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Mission unfinished
Mission unfinished
A metric measuring how many testers did not finish the mission.
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Tester
Tester
Users who answer mazes.
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Usability score
Usability score
The usability score metric reflects how easy it is for a user to perform a given task (mission) with a design prototype. Usability scores are calculated from success, bounce, duration, and misclick rates.
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Uncategorized results
Uncategorized results
A state relating to live website test paths where some paths were not categorized into one of the three main metrics 1) direct success 2) indirect success and 3) mission unfinished.
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maze
maze
When writing about creating a single maze within the product, keep it lowercase. This also applies to the plural ‘mazes’—we should never write ‘Mazes’.
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Maze
Maze
When writing about Maze as a company, always capitalize the M.
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Project
Project
A project in Maze is where users create, run, and analyze the results of a maze. Maze supports two types of projects: Discovery projects for getting user insights and validating ideas, and User Testing projects for running usability tests on design prototypes. Discovery projects have no requirements to start, while User Testing projects are begun by pasting a prototype link from InVision, Sketch, Figma, or Marvel.
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Study
Study
The specific Maze or research activity.
Panel
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Criteria
Criteria
The ability to target testers who meet a specific criteria.
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Category
Category
A group of criteria that relate to a shared theme.
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Template
Template
The ability to save and re-use a custom combination of criteria on future studies.
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Response time
Response time
Estimated waiting time for the completion of the entire order.
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Total cost
Total cost
Order total cost taking into account available credits and subscriptions.
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Permissions
Permissions
The list of permissions that the tester is required to provide within the Maze: activating permission to record, screen sharing, voice recording, and collecting PII data.
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Responses
Responses
The number of responses that the user wants to get from an order.
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Provider
Provider
A panel partner who supplies testers.
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Settings
Settings
The area where users set the number of responses, device type and permissions.
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Checkout
Checkout
The area where users can pay using credits or a credit or debit card.
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Order received
Order received
Users pay for their participants and we (Maze) receive that order.
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Credits
Credits
Maze’s in-app currency. Allows users to hire participants using our Panel feature.
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Available credits
Available credits
A user’s remaining credits balance.
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Available participants
Available participants
The number of participants available with the current set of criteria applied.
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Cint
Cint
A panel provider.
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Prolific
Prolific
A panel provider.
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Order confirmed
Order confirmed
The order has been correctly processed and users will begin receiving results after this point.
Live Suite
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Connected website
Connected website
A website that has been added to Maze. This includes websites that are verified and unverified.
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Code snippet
Code snippet
A peice of code that can be installed in a website’s code to link it to Maze.
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Verified website
Verified website
A website that has a code snippet installed on it which we’ve verified.
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Mission start URL
Mission start URL
The website page test creators want their live website mission to start on.
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Live website test
Live website test
A block type that can be added to a maze. It allows test creators to create tasks, such as usability tests, for testers to complete on their live website and gather data on it.
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In-product prompt
In-product prompt
A widget-type component Maze displays on a user’s live website. It currently supports some types surveys to be answered by users without needing to leave the website.
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URL patterns
URL patterns
The ability for users to target subpages within their live websites and account for variables in their URLs.
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All users
All users
An option that lets users choose who to display the in-product prompt to on a live website.
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Specific users
Specific users
An option to display the in-product prompt to specific cohorts of users once Amplitude has been connected to Maze.
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Task
Task
A usability task to be completed by a tester.
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Screenshot anonymization
Screenshot anonymization
The ability to anonymize screenshots taken on live website tests depending on the level of PII test creators decide to allow.
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Personal Identifiable Information (PII)
Personal Identifiable Information (PII)
Personal information belonging to testers that could identify them, such as names and addresses.
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Test creator
Test creator
The person using maze who creates the live website test.
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Task controls
Task controls
Instructions and controls displayed to testers during a live website test such as: hiding/displaying instructions and ending the task.